Need a tire change? We’ll come to you.
*This service is currently only available within a limited area of Fredericton, Saint John & Moncton. Otto services the Halifax Regional Area.
Skip the busy garage and dirty DIY. Our team is trained and equipped to change tires quickly and safely.
Do you live in the Halifax Regional Municipality? If so, meet Otto! Your on-the-go mobile tire shop that comes to you when you need us most. Powered by CAA Atlantic. A name you know you can trust.
FAQ
Our service technicians are unable to enter any house, basement, or shed to retrieve tires. Tires may be stored in a garage; however, they must be stacked inside the large garage large door. Our technicians cannot enter a garage loft to bring tires down.
We prefer the vehicle to be parked outside with a minimum of three metres (10 feet) of space between the vehicle and other obstructions. We will only perform the service in a garage if the weather is inclement and there is adequate room in the garage to perform the service safely.
Yes, we can perform the service as long as you have written permission on company letterhead from the business owner. Tires must be at the location and three metres (10 feet) of space between the vehicle and other obstructions.
We are able to perform tire changes in most weather. In extreme weather conditions, such as thunderstorms or high winds, we may need to reschedule in order to keep our technicians safe.
CAA Atlantic does not currently provide tire storage.
Yes, your driveway will need to be clear of snow and ice for our technicians to safely change your tires.
The vehicle must be parked outside with a minimum of three meters (10 feet) of space between vehicles or other obstructions.
Yes, you will need to greet the technician before the service is performed, and complete payment at the end of the service.
Yes, you will receive a phone call from the technician when they are on their way
The service technician will have tire chocks, so as long as the slope is not extreme there should not be a problem.
Due to the safety of our technician, we will not perform the service on a street. Alternative arrangements must be made by the Member for a safe location and the tires must be present with the vehicle.
Payment will be processed by the technician once the service is complete. We accept Visa and Mastercard.
We allow 1 hour for a tire swap.
Yes, this is a member-exclusive service
Yes, the technician will reset the tire sensors before completing the service as long as the set being installed has sensors.
We can change tires on 4-wheel passenger vehicles only. We cannot service commercial vehicles, trailers, RVs or campers.
No, it will not count against your call allotment