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COVID-19 Message to CAA Members and Clients

March, 2021


At CAA Atlantic we are committed to strictly following provincial and federal guidelines when it comes to COVID-19 related safety regulations for the safety of you, our Members, and our staff. We may look a little bit different, but we’re here for you and open for business.


Roadside Assistance

For the health and welfare of our employees and our Members, we ask for your cooperation in order to prevent the spread of this virus.  We have developed precautionary measures and are taking action to limit contact with the public while still remaining there for our Members when they need us.

To receive Roadside Assistance you are asked to agree that you have not been outside your home province, have not been in contact with anyone showing COVID-19 symptoms, or are not self-isolating. 

You will be advised to seek alternate transportation from the scene of breakdown and that you will not be able to ride in the service vehicle when the driver arrives to provide service. The driver will remain with you until your alternate transportation arrives.


Auto and Property Insurance

Looking for Auto or Property Insurance service? Our Auto and Property Insurance agents are working in our branches and by telephone.  branches. To book an appointment please email



CAA continues to support the Government of Canada advisory to avoid non-essential travel due to COVID-19. People’s health and safety remains our top priority.  While it’s not safe to travel right now, we remain here for you, now and in the future. Our Travel Advisors are among the best in the industry and have worked hard to ensure that each and every one of our clients’ travel plans have been taken care of. Whether it’s in person, by phone, online, or even virtual meetings our Travel Advisors are here to help you plan your next dream vacation for when it is once again safe to travel. We’re also happy to help with any Atlantic Canadian adventures you may want to experience.

If you need expert guidance for any future travel plans, please contact a CAA Travel Advisor today.  

Not quite ready to venture out? That's ok! Call us at 1-800-561-8807, email us at or we can even arrange a virtual online meeting for you.


 Travel Advisories & Border Information

For travel advisories and border information, the appropriate government is the discerning body and the only reliable source of information. Government advisories and restrictions vary greatly province to province, and they change frequently – especially amidst COVID-19. For easy access, we have compiled all relevant links for those looking for border and travel advisory information:


Note: This information is current as of January, 2021. As Governments continue to address the COVID-19 pandemic with additional responses, we will ensure our Members are kept informed of CAA Atlantic’s policies and protocols.